Green Net is a sister concern of Green Computer & Mobile Care. BTRC is a government-licensed Internet Service Provider. The company is offering customers broadband services to Bandar Upazilla, Narayanganj, and started its operation in November 2013. The company provides a standard service of optical fiber connection, a best-quality wifi router with high range capacity to satisfy customers with an ultimate demand for speed and smooth connection, and lag-free internet at a reasonable price. For excellent customer satisfaction, Green Net delivers the fastest customer service with 24/7 availability. Here, the GetUp analytical team researched and found that the website is one of the core sectors for improvement.
After collaborating on this project, with our extensive research, we realized that the Green Net requires changes in four crucial areas: poor and dated visual design, low standard of written content, poor standard of SEO and a confusing user journey.
To generate more customer engagement from the website for the company, we have decided to rebuild the website to give it a professional look and make it more user-friendly. We figured out some room for improvement in terms of connecting dots.. The GetUp UI/UX designers team first started designing visual elements to look trendy and more service-oriented. Then our creative team develops written content such as blogs, services, and packages. Later, we set an easy and simplified user journey for an excellent customer visiting experience and also improved the SEO abilities of the website.
Green Net has successfully expressed itself as a professional ISP company on the digital platform through an excellent website. Due to improvements on the web, user connectivity is no longer an issue for the company.